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Cookie Policy
We may store some information (using "cookies") on your computer when you visit our websites. This enables us to recognise you during subsequent visits. The type of information gathered is non-personal (such as: the Internet Protocol (IP) address of your computer, the date and time of your visit, which pages you browsed and whether the pages have been delivered successfully. We may also use this data in aggregate form to develop customised services - tailored to your individual interests and needs. Should you choose to do so, it is possible (depending on the browser you are using), to be prompted before accepting any cookies, or to prevent your browser from accepting any cookies at all. This will however cause certain features of the web site not to be accessible.
Roaming service information
With Safaricom Ethiopia roaming service, you can call people in other countries using your local number like you are in Ethiopia. When you travel abroad or to a different geographic area, our goal is to make sure that you can access the same services that you subscribe to at home. Our customers using Postpay and Prepay can use Safaricom Ethiopia roaming service.
Before you travel, there are a few things you should know
Please visit the Safaricom Terms and Conditions for Roaming Service
Prepay customers: your account is already activated to allow roaming as long as you have sufficient balance.
To reduce data charges, disable automatic updates.
On Android: Go to settings>Apps & notifications> App notifications> Notifications>Disable all App notifications
On iPhone: Go to settings>General>Background App Refresh> and turn Background App Refresh to Off
Your network will automatically switch to the available partner network
| Country Code/ Area code | Country | Special Destinations |
|---|---|---|
| 216 | Tunisia | 499 Birr |
| 677 | Solomon Island | 499 Birr |
| 675 | Papua New Guinea | 499 Birr |
| 213 | Algeria | 499 Birr |
| 247 | Ascension | 499 Birr |
| 269 | Comoros | 499 Birr |
| 682 | Cook Islands | 499 Birr |
| 53 | Cuba | 499 Birr |
| 246 | Diego Garcia | 499 Birr |
| 500 | Falkland Islands | 499 Birr |
| 686 | Kiribati | 499 Birr |
| 383 | Kosovo | 499 Birr |
| 960 | Maldives Islands | 499 Birr |
| 691 | Micronesia | 499 Birr |
| 674 | Nauru | 499 Birr |
| 683 | Niue | 499 Birr |
| 850 | North Korea | 499 Birr |
| 239 | Sao Tome & Principe | 499 Birr |
| 290 | St Helena | 499 Birr |
| 508 | St Pierre & Miquelon | 499 Birr |
| 690 | Tokelau | 499 Birr |
| 676 | Tonga | 499 Birr |
| 688 | Tuvalu | 499 Birr |
| 678 | Vanuatu | 499 Birr |
| 681 | Wallis & Futuna | 499 Birr |
| 685 | Western Samoa | 499 Birr |
| 881-8;9 | Global Mobile Satellite System Global star Basic | 499 Birr |
| 881-6;7 | Global Mobile Satellite System Iridium | 499 Birr |
| 870-30-38 | Inmarsat B (SNAC) Except Pacific | 499 Birr |
| 870-78 | Inmarsat BGAN HSD SNAC | 499 Birr |
| 870-77 | Inmarsat BGAN SNAC | 499 Birr |
| 870-76 | Inmarsat Mini-M (SNAC) Except Pacific | 499 Birr |
| 882-99 | International Networks - Aero Mobile | 499 Birr |
| 882-13 | International Networks - Emsat | 499 Birr |
| 882-138; | International Networks - Emsat Special Services | 499 Birr |
| 882-32 | International Networks - Maritime Comms Partner | 499 Birr |
| 882-98 | International Networks - On air | 499 Birr |
| 882-16 | International Networks - Thuraya Satellite Telecom | 499 Birr |
| 883-5100 | International Networks - Vox Bon | 499 Birr |
| 48459 | Poland-special | 499 Birr |
| 232305 | Sierra Leone special | 499 Birr |
| 48579428-9 | Poland | 499 Birr |
Roamingis a service that enables Safaricom Ethiopia mobile subscribers to use voice, SMS and data when you’re outside Ethiopia, by means of using a visited network.
Prepay customers will automatically connect to a network and start roaming when switched on in the visited country, you do not need to pay any registration or monthly subscription charges to activate roaming.
If you need to use data, go to settings> Mobile Data > and select Data roaming as “ON
Safaricom Ethiopia provides international roaming services in over 190 countries. You can find a list of the countries included in the low-cost service area by visiting www.safaricom.et.
To reach any destination while in the country you are visiting, dial the country code followed by the phone number. E.g. +2517XXXXXX to call back to Safaricom Ethiopia.
Bundles will only be used or consumed locally.
Once youturn off data roaming, you won't have access tomobile datawhen outside Ethiopia. Normal text messages and voice calls don't usedata.
Dial the Customer care number via +251 799 000 700. You will be charged the applicable rate indicated in the tariff schedule i.e., the rate applicable to calls made back home (to Ethiopia) when you use your line.
