Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Reno come from postal codes 89502, 89509, 89521, 89512, 89506, 89503, 89523 and 89570.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 258,201 ratings
Thank you!
Problems in the last 24 hours in Reno, Nevada
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Reno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Spectrum
Spectrum is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (62%)
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Wi-fi (14%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Reno, Washoe County, Nevada
The most recent Spectrum outage reports came from the following cities:Reno, Sparks and Sun Valley.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Reno | Internet | |
| Sparks | Total Blackout | |
| Reno | Internet | |
| Reno | Internet | |
| Reno | Wi-fi | |
| Reno | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Reno, Nevada
Latest outage, problems and issue reports in Reno and nearby locations:
- Niki - Emotionally Intense Survivior ♒️🔥👩🏻🎤 (@redchickpoet) reported fromLemmon Valley-Golden Valley, Nevada
3/7/19. I have #Charter #Spectrum for TV cable service. Went to chk something & there are channels in my Silver & Gold packages NOW EXTRA. Ones that effect me are CINEMAX & EPIX. 🛑On Demand offers to re-add them for $15. Called C/S - got them FREE for 1 yr, then less. SO CALL.
- Niki - Emotionally Intense Survivior ♒️🔥👩🏻🎤 (@redchickpoet) reported fromLemmon Valley-Golden Valley, Nevada
3/6/19. I have #Charter #Spectrum for TV cable service. Went to chk something & there are channels in my Silver & Gold packages NOW EXTRA. Ones that effect me are CINEMAX & EPIX. 🛑On Demand offers to re-add them for $15. Called C/S - got them FREE for 1 yr, then less. SO CALL.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Bethany Vogt (@bvogt4) reported
@Ask_Spectrum @Ask_Spectrum - internet and cable outage happening in GA.
- marcos (@mericolia) reported
**** @GetSpectrum BRO! YOUR INTERNET IS SO ******* TRASH I DONT EVEN KNOW WHY THIS IS A ******* COMPANY I HOPE ALL THE DUMBASS CREATORS EAT **** YOU **** FACED *******.
- lex (@astrometries) reported
@Ask_Spectrum It has been out for a full day at this point. I get if there's an outage but there has been absolutely no information on what the problem is or when it will be fixed, and accessing our classes has become insanely inconvenient. I want a rent discount.
- B (@BriAlyse23) reported
@Ask_Spectrum I called you last night. I was told I would receive credit for the prolonged outage just to receive a text message this morning stating "because the outage is less than 4 hours it does not qualify for credit." Last time I checked, a week is longer than 4 hours.
- Chloe Ostlund (@Chlooooster_23) reported
@GetSpectrum every goddamn day our internet stops working at some point. Why ******** are we paying for something that sucks
- 🇺🇸🏳🏴🏁Camp⛺Drink🍺🍻More🏁🏴🏳🇺🇸 (@Nascarchasers19) reported
Goodbye @FrontierCorp hello @GetSpectrum made the internet switch this morning. No more of frontiers bullsh*t customer service lies
- MLMorgan (@CAEparentCMC) reported
@iTebowCHI @StrictlyChristo @GetSpectrum It was a hassle, too. I chatted with a rep from Spectrum and they tell me to take it to the post office (no). A sticker on the box said to take it to either their store or UPS, but the shipping label was FedEx. Wtf? I basically made the UPS store take it.
- MedLicense.com (@MedLicense) reported
@Ask_Spectrum What is the point..... The entire city is off line. Columbus, GA. My home in 31904 and office in 31906 are both with spectrum and offline. It is obvious this isn't a localize problem with our account. What is the issue? Are you even a real person?
- K&CT 🌳💨✈️ (@BucBallzy) reported
@GetSpectrum @Ask_Spectrum is a sham, counterfeit, unprofessional, gives a long time customer and former employee the run around, lies, deceit and just a waste of my time. You should be ashamed of the company you keep. Somehow you’ve worsened the already worse customer service
- TattooedCrew (@CrewTattooed) reported
@GetSpectrum why the past few days your internet service has been so ******...it's normally reliable but I've lost internet every day for the past few days
